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Australian Community Aged Care
Australian Community Aged Care
Home
What is SaH?
Our Services
Pricing
Support at Home Cost Calculator
Contact Us
FAQs
Community Programs
Franchise Opportunities
Home
Folder: Support at Home
Back
What is SaH?
Our Services
Pricing
Support at Home Cost Calculator
Folder: Get Started
Back
Contact Us
FAQs
Community Programs
Franchise Opportunities
GET STARTED

We're Listening

Feedback & Complaints

Your experience matters to us. We welcome all feedback to help us improve our services.

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Thank You!

Your feedback has been received and will be reviewed by our team. We'll be in touch soon if you requested a response.

1 Type of Feedback

2 Assistance Required

We're happy to assist. Call us on (08) 7094 3155, email info@acac.au, or use the Translating and Interpreting Service.

We can help you submit this form. Call (08) 7094 3155 or email info@acac.au. You may also contact the Older Persons Advocacy Network.

3 Your Details

We respect your privacy. However, remaining anonymous may limit our ability to investigate and resolve identified issues.

Person's Details

4 Response Preference

5 Your Feedback

Please provide details including what happened, approximate dates, and who was involved. Include any actions you've already taken and their outcomes.

Let us know how we can help resolve this matter or what you'd like to see happen.

Other Ways to Contact Us

📞 Phone: (08) 7094 3155
✉️ Email: info@acac.au

You can also contact the Aged Care Quality and Safety Commission on 1800 951 822

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Contact Us

  • Adelaide: (08) 7094 3155
  • Melbourne: (03) 8658 7922
  • info@acac.au
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