If you or a loved one is looking into aged care services, then My Aged Care is a great place to start. On this website you can see what services may be available to help you at home, or what to expect if you’re considering an aged care home. You can also find out if you’re eligible and how much it might cost. for more information follow the link
https://www.myagedcare.gov.au/frequently-asked-questions/where-do-i-start
One of the most common questions people ask at the start of their aged care journey is: “How can I receive government-subsidised aged care services?”
You may be eligible if you have:
- noticed a change in what you can do or remember
- been diagnosed with a medical condition or reduced mobility
- experienced a change in family care arrangements, or
- experienced a recent fall or hospital admission.
To find out if you are eligible for services, the first step is to have an assessment. Assessments are done in person, usually at your own home.
For more information please visit
https://www.myagedcare.gov.au/am-i-eligible
Once you’ve chosen your preferred provider, they will offer you an agreement before you start to receive services. Each type of care has a different type of agreement.
For more information please visit
https://www.myagedcare.gov.au/how-set-your-new-service
Compare providers is a useful feature in the Find a provider tool that helps you shortlist aged care providers and find the right one for your needs. Here, you can save the providers you are interested in and compare them side by side.
When you find a few providers you’d like to explore further, click the ‘Compare’ button to save them. Then you can return to this page to see a side-by-side comparison. You can pick up to three providers at a time to compare.
The Compare option is available for both Home Care Packages and aged care homes.
For more information please visit
https://www.myagedcare.gov.au/find-a-provider/compare/
When you register with My Aged Care, with your consent a personalised record is created for you. This is called your client record. It contains important information about you, your aged care services, and your interactions with My Aged Care.
You can access your client record through your My Aged Care Online Account. This page covers how to set up and access your Online Account.
What is the Online Account?
How do I access my Online Account?
I'm a representative or agent for someone else — do I have an Online Account?
How can I access the Online Account of someone I represent?

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