Australian Community Aged Care

Why us?

What is SaH?

Our Services

Pricing

FAQs

Franchise Options

GET STARTED

Australian Community Aged Care

Why us?

What is SaH?

Our Services

Pricing

FAQs

Franchise Options

Why us?

Folder: Support at home

Back

Back

GET STARTED

Feedback & Complaints - Australian Community Aged Care

Australian Community Aged Care

Feedback & Complaints

Your experience matters to us. We welcome all feedback to help us improve our services.

✓

Thank You!

Your feedback has been received and will be reviewed by our team. We'll be in touch soon if you requested a response.

1 Type of Feedback

💬

Comment

⭐

Compliment

📝

Complaint

💡

Suggestion

📋

Other

2 Assistance Required

Do you need an interpreter?

Yes No

We're happy to assist. Call us on (08) 7094 3155, email info@acac.au, or use the Translating and Interpreting Service.

Do you need assistance to provide feedback?

Yes No

We can help you submit this form. Call (08) 7094 3155 or email info@acac.au. You may also contact the Older Persons Advocacy Network.

3 Your Details

Do you want to remain anonymous? *

Yes No

We respect your privacy. However, remaining anonymous may limit our ability to investigate and resolve identified issues.

First Name *

Last Name *

Postcode *

State *

Are you providing feedback on behalf of someone else? *

Yes No

Person's Details

Their First Name *

Their Last Name *

Their Postcode *

Their State *

4 Response Preference

Would you like a response to your feedback? *

Yes No

How would you like to be contacted? *

✉️ Email 📞 Phone

Email Address *

Phone Number *

5 Your Feedback

Details of your feedback *

Please provide details including what happened, approximate dates, and who was involved. Include any actions you've already taken and their outcomes.

What outcome would you like? *

Let us know how we can help resolve this matter or what you'd like to see happen.

Other ways to contact us

📞 Phone: (08) 7094 3155

✉️ Email: info@acac.au

You can also contact the Aged Care Quality and Safety Commission on 1800 951 822